Frequently Asked Questions (FAQs)

Where can I get these amazing virtual sets?

Right here!

You can browse all the virtual sets in the store. (Or click ‘STORE’ in the menu above).


How do I buy one?

Click Buy Now on any of the product pages.

When you’re ready to checkout, click Checkout. You can then choose to pay by credit card or PayPal.


Are these physical products? How do they reach me?

These are virtual sets for vmix. They are all supplied as digital files, and delivered by download.

After payment, you get an email (via 2checkout.com) with a link to download your file/s. This email usually arrives instantly, but (very) occasionally may take a little longer. Please take extra care when typing in your email address! And please ensure any filters are set to allow emails from tsoomoo.com and 2checkout.com


Do you sell to the United States?

Yes. You can purchase and download the products from the USA, or anywhere in the world!


The prices are all in Dollars ($). How much is that in my currency?

You can still buy the studios here even if you’re not using Dollars.

The currency conversion all happens automatically when you make the purchase. The exchange rates are determined by your credit card provider (or PayPal). The rates do change constantly – but you can get a rough idea (the exact figure may be slightly different) by checking one of the many currency exchange sites on the internet (for example xe.com).

During checkout, why must I declare my EU business status?

You need to say what country you’re buying from, so we know which VAT rate (if any) applies. If you are in Europe (EU), VAT will be added at your rate. If you have a VAT number then you can enter it to have a reverse charge applied (i.e. the VAT is zero for EU business purchases).

If you are outside the EU, no tax is added.


I’m not in Europe. Will tax be added?

No. No tax is added if you are outside the EU.

VAT is only added for (non-business) purchases within the EU, where VAT is added at the local rate.


Will these Virtual Sets work with vMix?

Yes! You now get vMix versions included with all virtual set products.


Can I use the virtual studio on my TV show, YouTube channel, etc.?

Yes. Once you’ve purchased the virtual set, you can use it however you like. Obviously, you can’t re-sell the original products, or make them available for others to download. Please check the full End User License Agreement (EULA) here.

Also, please remember that the ‘DEMO’ (watermarked) versions are strictly for evaluation purposes and are not permitted for any other kind of use.